9 Factors to Consider when Choosing a Roofing Company
Make sure you get it in writing
For a longer-term project like roof replacement, ask for a written quotation. Be sure to include the details you spoke over the phone or by email. It's also possible to ask them whether they'll send sub contractors to your job. This will help you determine who is doing what (important factor in getting paid for a job well done).
Refer to the references
Most contractors will provide at minimum one reference. Contact them to learn more about their satisfaction with the contractor's quality work.
It should be insured
There is a reason why they ask for your social insurance number when you make your first appointment. They need to do a background check on to verify that there aren’t any outstanding warrants and/or judgments against them in order to provide appropriate insurance coverage. When you apply for financing, many lenders will ask for proof of your roofing company's liability insurance. It is possible to ask them directly what kind of coverage they have. Low-quality insurance will cost a company its ability to stay in business, no matter how well-established they are.
Make sure the materials conform to your specifications
This could or might not apply depending on where your home is located. California is home to many roofing companies that use CertainTeed products almost exclusively. This makes it easy to choose the right products and keep them legal. Also, inquire about the company/product history. Are there any cases where they have been cited or cited? Is there any customer testimonials? If there are, ask for their contact information so they can give you some details about their experience. These details will give a good indication of what you can expect from the company as well as their products/services.
Ask about warranties, and when they expire.
It's useless to have a warranty if it's not in writing. Make sure you get it in writing before you sign anything. Talk to a representative from the company warranty department to discuss your options. There are likely to be an agreement that will allow for additional coverage or repairs, and without any additional cost.
You will still be responsible for the roof leaking after 20 years. However, that doesn’t mean you shouldn’t try to get as many years out of it.
Complete or partial removal
Chances are that your older home has asphalt shingles on its roof. These shingles can last as long as a pair of flip-flops, but if they're not properly maintained and cared for they'll eventually fall to nothing in 10 years. There are two options available to you if your roof needs replacing: full removal or tear-off.
A tear-off basically means that all the old shingles, tar paper and sheathing will be removed and thrown out. Your roof will be replaced. The entire top surface of the house will be stripped to bare wood or metal. This means you will not only have noise to contend with, but your house will also be open to the elements.
The complete removal of all old materials (shingles, tar paper, etc.) Your house will be left standing during the entire process. Although it is less hassle, this can create more problems down the road if any shingles get damaged or are removed. If they are reinstalled, it will be after your roof has been replaced. That means they will still be protected from the elements.
Get quotations from Different Companies
Get at least three quotes and then compare the prices before you finalize your decision. While you can get estimates over the phone, it is more efficient to have contractors come and examine your roof in person. By doing this, you can get an exact quote on the job you need. The prices of contractors doing the same quality work can differ widely, so make sure you ask why.
Great Customer Service
A good customer service record is essential when dealing with a company to repair your roof. It's frustrating to be stuck on the telephone with someone who doesn't know what they are talking about, when you most need them.
Check out the online reputation of the company
You can check the Better Business Bureau's website to find out their ratings and determine if the company is qualified. Check for complaints. If there are any complaints against a roofing company, they will most likely be reported. Online reviews are a great way to find out more about a company's reputation. There are many unhappy customers who don't like the way certain things went, so it is important to read those reviews before signing any contracts.